Refund Policy
Refund policy
Rezoomed follows a fixed, transparent refund window for purchases made on rezoomed.com.
Last updated: April 10, 2026
How to request a refund
Send your request to support@rezoomed.com from the email tied to your account.
Include your account email, the billed amount, and the transaction date. Refund requests must be submitted within 14 days.
Refund window
- Customers may request a refund within 14 days of the transaction date.
- Requests received after 14 days are not eligible for a refund.
- Approved refunds are returned to the original payment method through Paddle.
Subscriptions and one-time purchases
- The 14-day refund window applies to subscription charges and one-time purchases sold on rezoomed.com.
- Canceling a subscription prevents future renewals but does not by itself issue a refund for prior charges.
- Billing and refund processing are handled by Paddle as merchant of record.
Related policies
This refund policy should be read together with the Terms of Service and Privacy Policy.